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Issue - Reset to Factory might not restart Engine cleanly - GRIDSMART 6.1-6.6

Description

In some rare cases, with connected and operating cameras, Reset to Factory may fail to restart the Engine correctly. This will result in the Processor rebooting in a few minutes, in the proper factory condition, and then operating normally.


Solution

Prior to 6.7, this issue can be avoided by disconnecting all cameras from the Processor prior to executing a Reset to Factory. This is issue is resolved with GRIDSMART 6.7.



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