This bulletin provides information related to an optional modification to enhance 3G coverage by the GS2
Processor. This bulletin is issued to provide the user with optional ability to enhance service
coverage. Internal wiring in the listed sequential serial numbered units is not optimized for 3G transmittal
during the nightly back up. This issue DOES NOT AFFECT ACTUATION OR COUNTING
PERFORMANCE IN ANY MANNER. The issue hinders effective transmission of collected data and
intersection configurations back to the GRIDSMART Cloud. Both the counts and configurations remain
accurate on the GS2 Processor. Without this update, your GS2 Processor may not effectively transmit this
data to the GRIDSMART Cloud.
The update is a simple female to male converter (depicted in image 1 below) that will be screwed into the top
connecter (depicted in image 2) to allow the 3G antenna to connect in that location. YOUR GRIDSMART
MANUAL INSTRUCTS YOU TO ATTACH THE ANTENNA TO THE BOTTOM CONNECTOR. FOR ALL GS2
PROCESSOR UNITS OUTSIDE OF THESE DESCRIBED SERIAL NUMBERS, THAT WILL CONTINUE TO BE
THE CASE. THE AFFECTED UNITS SHOULD ONLY HAVE THE ANTENNA MOVED TO THE TOP
CONNECTOR IF THE ADAPTER IS APPLIED.
Functions of the GS2 Processor Modem
The GS2 Processor 3G modem sends nightly updates of configurations and count files to the GRIDSMART
Cloud. The configuration files are back-up files to help you sync computers in your organization or recover
lost files through the GRIDSMART Cloud. The count files are available to you on the GRIDSMART Cloud if
you have elected to purchase the Performance Plus Option.
How to Effect This Update
This is an optional update to enhance communications. If you would like to exercise this update, contact
your local distributor or GRIDSMART at Support@GRIDSMART.com or submit a ticket directly through our Support Portal or call 1-866-652-5347. Inform us of your
serial number, a four-digit number located on the back right corner of your GS2 Processor. Please indicate if
you would like to apply this update yourself or if you would like for your distributor or GRIDSMART to attach
the female to male converter.
Based on your election, your distributor or GRIDSMART will provide you the adapter free of charge for
installation or arrange a time to complete the field update free of charge.