This process is only to be undertaken if advised and directed by GRIDSMART Support. This should be done only in the office, not in the field. Do not attempt unless directed by GRIDSMART Support else you risk damaging your Processor and/or voiding your warranty.

Check Disk (or `chkdsk`) is an operating system utility to verify the integrity of and/or repair any damage found in the filesystem. To use `chkdsk`, you must be viewing the desktop of the Processor using VNC or with mouse, monitor, and keyboard; you cannot use `chkdsk` via the GRIDSMART Client.


GS2 Processor

  1. Click the GRIDSMART icon in the system tray on the lower right of the task bar. Click Exit and confirm you want to stop GRIDSMART.
  2. Navigate to `c:\aldis\Diagnostics` and double-click the  `IoTester` program. Click `Connect` and confirm the window shows Connected.
  3. Click the `Disable AutoKill` button.
  4. Right-click the Windows Start button on the lower-left of the task bar. Click Run and type in `chkdsk /f` and the click the `OK` button. You will see a dialog that `chkdsk` cannot run until the next restart; select `Yes` so that it will run on next restart. 
  5. Right-click on the Windows Start button on the lower-left of the task bar again, select `Shut down or sign out` and then select `Restart`.
  6. Allow `chkdsk` to run to completion. This can take several minutes, in some cases, it can even take up to 15-20 minutes. The Processor will will be placed into recall during this time and then reboot automatically at completion.


Legacy Processor

  1. Click the GRIDSMART icon in the system tray on the lower right of the task bar. Click Exit and confirm you want to stop GRIDSMART.
  2. Navigate to `c:\Diagnostic` and double-click the  `TCPIP Comm` program. Click the `Init TCPIP connection` button and confirm you see the `Connection Established` message.
  3. Click the `Disable AutoKill` button.
  4. Click the Windows Start button on lower-left side of the task bar. the  Click Run and type in `chkdsk /f` and the click the `OK` button. You will see a dialog that `chkdsk` cannot run until the next restart; select `Yes` so that it will run on next restart.
  5. Allow `chkdsk` to run to completion. This can take several minutes, in some cases, it can even take up to 15-20 minutes. The Processor will will be placed into recall during this time and then reboot automatically at completion.