Frequently asked questions

How should a GRIDSMART Camera get installed?
At least 30 feet in the air No more than 75 feet from the center of the intersection No more than 150 feet from farthest part of the intersectio...
Thu, 3 Aug, 2017 at 2:35 PM
What Publishes can make the Engine and learning restart?
Publishing changes of any of the following types will necessitate an Engine and learning restart. Adding or removing camera(s). The very first publish,...
Wed, 30 Aug, 2017 at 2:02 PM
How to Install GRIDSMART Client on your computer
Important:  Do NOT perform the following  procedure on the GRIDSMART Processor.  The GRIDSMART Processor upgrade procedure handles this automatically.  ...
Fri, 30 Jun, 2017 at 10:01 AM
How much bandwidth is required for GRIDSMART?
GRIDSMART will work with any high speed network connection. However, for best performance, we recommend a minimum of 5 Mbps. In general, one fisheye camera ...
Mon, 7 Aug, 2017 at 8:37 AM
How to see diagnostics, phases, and calls
Current Diagnostic data for a connected site can be displayed by clicking the stethoscope icon on the Site Menu.   Current phases and calls for a connected...
Fri, 30 Jun, 2017 at 10:04 AM
How to make changes to a site configuration
    1. Launch the GRIDSMART Client. On the Sites Homepage, select the Site Card for the site you want to change so that you are taken to the Site View Scree...
Fri, 30 Jun, 2017 at 10:06 AM
What does the GRIDSMART Processor run for an operating system?
The GS2 Processor runs Windows 8.1 embedded.  Older Legacy Processors use Windows XP embedded with service pack 3.
Mon, 7 Aug, 2017 at 8:52 AM
How to see changes that have been published to a site
Select Info on the Site Menu.  The Publish History in the Site Info panel shows a list of all changes that have ever been published  to a site.  You can ...
Fri, 30 Jun, 2017 at 4:50 PM
What are GRIDSMART Alerts?
GRIDSMART Alerts are used to notify team members of events occurring at your intersections.   The Alerts that are available are divided into 2 types &qu...
Mon, 7 Aug, 2017 at 10:07 AM
How to Upgrade a GRIDSMART Processor with an Update Stick
Be sure you have read and understand the Firmware Update Notice and that you are familiar with the Front Panel behavior during an update on the GS2. If ...
Thu, 1 Mar, 2018 at 1:32 PM