Frequently asked questions

What Camera frame rate does the GRIDSMART System use?
The camera internal frame rate is between 15 and 30 frames per second.  GRIDSMART uses images from the camera between 5 and 10 frames per second.
Fri, 14 Jul, 2017 at 10:19 AM
How does GRIDSMART work with speed data?
This document describes how GRIDSMART computes and reports speed data as of GRIDSMART 6.4 (November 2016). GRIDSMART computes normalized speeds without ...
Wed, 19 Jul, 2017 at 1:48 PM
How to Replace a GRIDSMART Processor (Recommission)
Follow this simple Recommission procedure if you need to replace a non-functional GRIDSMART Processor. You will need the most recent configuration – i.e., t...
Fri, 14 Jul, 2017 at 10:53 AM
How to get count data with a USB storage device
Begin with a freshly NTFS-formatted USB storage device or with a Data Stick or Drive that you have already used with GRIDSMART. If you are formatting a ne...
Mon, 17 Sep, 2018 at 2:29 PM
How to Revert a site to a previous configuration
Click Configure (the pencil icon) on the Site Menu to enter the Site Configuration Screen and then click Revert. Select the desired previously publis...
Fri, 14 Jul, 2017 at 8:39 AM
How to Change the Option Card on a configured GS2 for a different cabinet type
Power down the GRIDSMART Processor and replace the installed Option Card with one that matches the new Traffic Cabinet Power up the processor, launch...
Fri, 14 Jul, 2017 at 10:58 AM
How to Make changes to a site without taking a laptop into the field
This functionality is no longer supported by sites with software version 19.3 or higher due to security changes. This capability is provided through the...
Tue, 18 Jun, 2019 at 4:33 PM
How is the Camera powered?
The camera is powered by the same cable used for data via power-over-Ethernet (POE).
Wed, 24 May, 2017 at 12:03 PM
How to Reset a Processor to its factory configuration
To reset a GRIDSMART Processor to its factory state, or Factory Default, you must be connected to the Processor through the local port or running the Client...
Fri, 14 Jul, 2017 at 10:07 AM
How to Get count data with the Client
If you can connect to a site either locally or remotely, count data can be retrieved using the GRIDSMART Client. Additionally, if the site of interest is co...
Wed, 19 Dec, 2018 at 5:15 PM