Frequently asked questions

What is the image resolution of the Bell Camera?
The GRIDSMART Bell Camera uses a CMOS sensor of approximately 5 megapixels (2560 x 1920 or similar). From this sensor, the GRIDSMART system uses and process...
Mon, 16 Oct, 2017 at 2:04 PM
What are GRIDSMART Alerts?
GRIDSMART Alerts are used to notify team members of events occurring at your intersections.   The Alerts that are available are divided into 2 types &qu...
Mon, 7 Aug, 2017 at 10:07 AM
How does one help prevent lightning damage to Cameras?
Use an EPM (Ethernet Protection Module), a Junction Box with built-in surge suppression, and proper grounding. Note that two of the three models of Junc...
Wed, 21 Aug, 2019 at 10:30 AM
How much external drive space is needed to record one day of images?
A single fisheye camera can require up to 100 GB per day.
Wed, 24 May, 2017 at 11:58 AM
How are cameras powered?
GRIDSMART camera use communicate and receive power with burial-grade, power-over-ethernet cable.
Mon, 16 Oct, 2017 at 2:26 PM
What is the image resolution?
The raw image sensor resolution varies between 1 and 5 megapixels. GRIDSMART uses images from the camera at approximately 1 megapixel resolution.
Tue, 18 Jul, 2017 at 3:06 PM
How to Import Data
You can manually import data if you've saved it from a Data Stick or Data Drive to your client computer, or if you're downloading it via the API t...
Fri, 14 Jul, 2017 at 10:51 AM
How to Replace one or more cameras
Disconnect the non-functioning camera(s) from the GRIDSMART Processor and then connect the replacement camera(s). Wait 4 minutes before proceeding. O...
Fri, 14 Jul, 2017 at 10:55 AM
How to Send a site to GRIDSMART for review or assistance
If you would like GRIDSMART to review your site configuration, you can easily Export a site from the GRIDSMART Client and email it to GRIDSMART support as f...
Fri, 14 Jul, 2017 at 10:47 AM
How to setup Site Alerts
To setup Alerts, launch the GRIDSMART Client and click the Site Card for the site of interest. Enter the Site Configuration Screen by clicking the pe...
Thu, 3 Aug, 2017 at 9:56 AM