Frequently asked questions

How do I reopen my Support Ticket
To reopen a support ticket for any reason you can do any of the following -  Log into Freshdesk, find the issue using the search and re-open the ticke...
Thu, 14 Dec, 2017 at 8:33 AM
How do I read the Speed data in my Counts download?
GRIDSMART Speed Data This document describes how GRIDSMART computes and reports speed data as of GRIDSMART 6.4 (November 2016). Summary GRIDSMART comp...
Thu, 17 May, 2018 at 8:28 AM