Known Issues

Issue (Solved) - Pedestrian zones do not properly display phase information - GRIDSMART 6.7 and earlier
Issue -  Pedestrian zones do not properly display phase information.     Description - Pedestrian zones do not properly display phase or output informati...
Tue, 30 Oct, 2018 at 8:59 AM
Issue (Solved)- Client failing to connect or showing intermittent connection to a Processor - GRIDSMART 6.6-6.7
Description: The Client may fail to connect or show intermittent connectivity with a Processor running GRIDSMART 6.6 or 6.7. If there was no site card befor...
Tue, 30 Oct, 2018 at 9:33 AM
Issue (Solved)- Client connectivity problems and Processor performance degradation on GS2s - GRIDSMART 6.6-6.7
Description: This is a software issue that may affect some GS2s with serial number up to and including GS2-2785, running Firmware 6.6 or 6.7. Client connec...
Tue, 30 Oct, 2018 at 9:01 AM
Issue (Solved)- Time changes can cause the Engine to restart
Description Time changes, either via NTP or done manually, that change the system clock by more than 10 seconds may cause the Engine to restart. This is ra...
Tue, 30 Oct, 2018 at 9:33 AM
Issue (Solved)- Free flow (dedicated) right turns are being counted as thru movements
Description In some cases, you may have dedicated right turn lanes (or left turn lanes for left-side driving locales), where vehicles entering and exiting...
Tue, 30 Oct, 2018 at 9:04 AM
Issue (Solved)- GS2 Processor network settings may become corrupt after a reboot - GRIDSMART 6.6 and earlier
Description The camera(s) may be offline with the system in recall. The Client will not connect to the site running either on the Processor or a locally c...
Tue, 30 Oct, 2018 at 9:05 AM
Issue (Solved)- Publishing minor changes can restart Engine and learning - GRIDSMART 6.4-6.5
Description GRIDSMART 6.4 and 6.5 contain a bug that will make the Engine, and hence learning, restart unexpectedly on some publishes, such as simple zone ...
Tue, 30 Oct, 2018 at 9:06 AM
Issue (Solved)- Reset to Factory might not restart Engine cleanly - GRIDSMART 6.1-6.6
Description In some rare cases, with connected and operating cameras, Reset to Factory may fail to restart the Engine correctly. This will result in the Pr...
Tue, 30 Oct, 2018 at 9:07 AM
Issue (Solved)- Setting Processor static IP via Client does not work - GRIDSMART 6.6
Description When setting a static IP under the Network tab in Site Settings with GRIDSMART 6.6, the network settings do not apply. How this happens T...
Tue, 30 Oct, 2018 at 9:08 AM
Issue (Solved) - Configure menu item not available
Description The Configure option is not visible in the Site Menu, there is no image shown, and the list of cameras is empty. How this happens This wi...
Tue, 30 Oct, 2018 at 9:09 AM