As of early 2017, GRIDSMART no longer supports the mobile applications for iOS and Android devices. Engineering efforts are being placed on higher-impact fe...

Description: The specification for Event file entries includes codes for Intersection Flash (216), Camera Loss of Visibility (230), and Camera Regain Visibi...

Description: The GRIDSMART App or Client requires disk space for saved site cards. If the primary disk is out of space for this operation, the software wil...

Description: A regression occurred in GRIDSMART V21.12 that is causing some camera status events to not be captured in data that is uploaded to GRIDSMART...

Description: When GRIDSMART app is installed on a non-English version of Windows, sync'ing AGS files and downloading data from GRIDSMART Cloud do no...

A Flash Alert is triggered by an absence of any green phases for longer than 10 seconds. In pedestrian scenarios that use an All Pedestrian interval, the Wa...

Description: If the time zone is changed through the device manager, some logging may become out of sync, including count data for reports. In some scenario...

There is a known issue for systems running versions later than 6.9 where extensions for a vehicle zone won't actually extend the call as expected.  ...

There are a couple scenarios described below that could occur that will prevent you from connecting successfully using RDP.  If your issue does not fall und...

Description: On the rare instance that a GS2 Processor is performing a software update and it freezes for an extended period (more than ten minutes), check ...