Known Issues
As of early 2017, GRIDSMART no longer supports the mobile applications for iOS and Android devices. Engineering efforts are being placed on higher-impact fe...
Mon, 17 May, 2021 at 4:49 AM
Description: The specification for Event file entries includes codes for Intersection Flash (216), Camera Loss of Visibility (230), and Camera Regain Visibi...
Mon, 17 May, 2021 at 4:49 AM
Description: The GRIDSMART App or Client requires disk space for saved site cards. If the primary disk is out of space for this operation, the software wil...
Tue, 4 Oct, 2022 at 9:15 AM
Description: A regression occurred in GRIDSMART V21.12 that is causing some camera status events to not be captured in data that is uploaded to GRIDSMART...
Mon, 13 Jun, 2022 at 8:29 AM
Description: When GRIDSMART app is installed on a non-English version of Windows, sync'ing AGS files and downloading data from GRIDSMART Cloud do no...
Thu, 27 Jan, 2022 at 1:52 PM
A Flash Alert is triggered by an absence of any green phases for longer than 10 seconds. In pedestrian scenarios that use an All Pedestrian interval, the Wa...
Mon, 17 May, 2021 at 4:48 AM
Description: If the time zone is changed through the device manager, some logging may become out of sync, including count data for reports. In some scenario...
Mon, 17 May, 2021 at 4:49 AM
There is a known issue for systems running versions later than 6.9 where extensions for a vehicle zone won't actually extend the call as expected. ...
Mon, 17 May, 2021 at 4:50 AM
There are a couple scenarios described below that could occur that will prevent you from connecting successfully using RDP. If your issue does not fall und...
Mon, 17 May, 2021 at 4:50 AM
Description: On the rare instance that a GS2 Processor is performing a software update and it freezes for an extended period (more than ten minutes), check ...
Mon, 17 May, 2021 at 4:50 AM