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Guides, Best Practices and Presentations
19.12 User Guide
Connecting to a 19.12 Processor (new or recently serviced)
Installation Best Practices (11_2018)
Installation Guide (2017)
See all 20 articles
Firmware Update Notice
19.12.1 (August 2020)
19.12 (June 2020)
19.10 (October 2019)
19.3 (April 2019)
See all 42 articles
Issue - Network Error occurred while looking at Device Manager using Chrome browser
Issue - Cannot Access GRIDSMART Device Manager With Google Chrome on MacOS
Issue - Cannot access GRIDSMART Device Manager due to null location settings
Issue - Auto-reports can have portions of the day missing
Issue - Processor returns to Factory Default after 19.3 Update
See all 53 articles
TS1 Parallel Inputs and Outputs
Troubleshooting Camera failures
Camera(s) offline - no picture
What OS does the Client use?
See all 31 articles
GRIDSMART Camera Connectivity
Updating and Downloading Software
Installing the Antenna
Linking Client with GRIDSMART Cloud
See all 13 articles
How should a GRIDSMART Camera get installed?
How to Install GRIDSMART Client on your computer
How do you use VNC to connect to the GRIDSMART Processor?
How to Upgrade a GRIDSMART Processor with an Update Stick
How much bandwidth is required for GRIDSMART?
See all 63 articles
GRIDSMART Box FAQ
What is the GRIDSMART Box and how does it work?
How do I configure the Box?
Can GRIDSMART distinguish bikes from motor vehicles?
Do bikes in the box also activate any vehicle extension outputs assigned to the box?
What kind of bike reporting is available?
See all 12 articles
TSB01272017 - GROUNDING OF SHIELDED CAT5e
TSB05252016 - Installation of Antenna Adapter
TSB11142016 - GS2 Ground
TSB11112019 - Traditional Camera Grounding Best Practices
Troubleshooting Camera Connection
Camera Cable, GS2 I/O Module and Network Access
Admin and Publish Privileges
Allow Side Entry
See all 51 articles
Creating a Team
Adding Users to a Team
Removing Users from a Team
Adding Sites to a Team
Removing Sites from a Team
See all 7 articles
How are the GRIDSMART map pins located?
How do I remove sites from Cloud?
Training and Resources
STREETSMARTV2 Technical Specifications
STREETSMARTV2 Featured Capabilities
Issue - STREETSMARTV2 doesn't correctly read flashing green signal
Internal Agent Only
Beta Site Checklist
SMARTMOUNT Bell Data Sheet
SMARTMOUNT2025 Data Sheet
SMARTMOUNT Advanced Data Sheet
GS2 Processor Data Sheet
Bell Camera Data Sheet
See all 24 articles
SMARTMOUNT2025 Case Study in Athens, GA
The GRIDSMART System Case Study in Athens, GA
The GRIDSMART System Case Study in Thailand
The GRIDSMART System Case Study on Bell Road Highway, AZ
SMARTMOUNT Bell Case Study in Laramie, WY
GS2 Networking and Security