FAQs

Frequently asked questions

How to Revert a site to a previous configuration
Click Configure (the pencil icon) on the Site Menu to enter the Site Configuration Screen and then click Revert. Select the desired previously publis...
Mon, 17 May, 2021 at 4:45 AM
How to Reset a Processor to its factory configuration
To reset a GRIDSMART Processor to its factory state, or Factory Default, you must be connected to the Processor through the local port or running the Client...
Mon, 17 May, 2021 at 4:45 AM
How to Replace a GRIDSMART Processor (Recommission)
Follow this simple Recommission procedure if you need to replace a non-functional GRIDSMART Processor. You will need the most recent configuration – i.e., t...
Mon, 17 May, 2021 at 4:45 AM
How to Replace one or more cameras
Disconnect the non-functioning camera(s) from the GRIDSMART Processor and then connect the replacement camera(s). Wait 4 minutes before proceeding. O...
Mon, 17 May, 2021 at 4:45 AM
Does the GRIDSMART System store video?
Normally no. The system acquires video from camera intersections, and uses that video for detection and counting. While the vehicle statistics of the inters...
Mon, 17 May, 2021 at 4:46 AM
When do you use “Include in Approach” for a zone option?
"Include In Approach" is a Vehicle Zone option parameter which can be turned On or Off as the site configuration dictates, but is On by default. W...
Mon, 17 May, 2021 at 4:47 AM