Camera exposure is controlled solely by the GRIDSMART Engine to optimize for vehicle detection and tracking rather than viewing by people. Sometimes, this c...

Ensure that you have correctly entered the U.S. postal code, Verify the latitude and longitude have been set correctly and Verify the date and time are corr...

Get Started No worries. Really. We encourage to you to explore all the menus, click all the buttons, and toggle all the options. Please feel free to...

The GRIDSMART Client is designed to run on Windows operating systems and will work in either 32-bit or 64-bit environments.  The Client will run in Windows ...

There are only a few things on a GRIDSMART Processor itself that can go wrong that one can troubleshoot in the field. GS2 Processors: As a general r...

License keys are tied to Processors and don't get carried over to a new Processor when recommissioning using an exported AGS configuration file.  A fact...

The Client must be at least as current as the Processor's firmware.  A newer Client can talk to an older Processor.

GRIDSMART records turning movement counts based on the direction an object travels with respect to the flow arrow of the last exited zone. This means that d...

Troubleshooting camera issues should be performed on site by an experienced technician. If you need help, please contact GRIDSMART Support. Before insta...

The GRIDSMART Processor provides 24 inputs and 24 outputs. The I/O is optically isolated to provide protection against transients as well as to prevent grou...